Shipping Policy
Shipping Information
Please note that the shipping times listed below are in addition to the dispatch time (1-3 business days). These times are estimates only and may be subject to delays.
Domestic Shipping (Australia)
|
Shipping Method
|
Order Value
|
Cost
|
Shipping Time
|
|
Standard
|
Over $150
|
FREE
|
3 - 8 Business Days
|
|
Standard
|
Under $150
|
$10.00
|
3 - 8 Business Days
|
|
Express
|
Over $150
|
$15.00
|
1 - 4 Business Days
|
|
Express
|
Under $150
|
$15.00
|
1 - 4 Business Days
|
International Shipping
|
Region
|
Shipping Method
|
Order Value
|
Cost
|
Shipping Time
|
|
New Zealand
|
Express
|
Over $150 NZD
|
$10.00 NZD
|
3 - 5 Business Days
|
|
New Zealand
|
Express
|
Under $150 NZD
|
$20.00 NZD
|
3 - 5 Business Days
|
|
Hong Kong
|
Standard
|
|
$30.00
|
7 - 14 Business Days
|
|
Malaysia
|
Standard
|
N/A
|
$30.00
|
7 - 14 Business Days
|
|
Singapore
|
Standard
|
N/A
|
$30.00
|
7 - 14 Business Days
|
|
United States
|
Standard
|
Over $150 USD
|
$30.00
|
7 - 14 Business Days
|
|
United States
|
Standard
|
Under $150 USD
|
$30.00
|
7 - 14 Business Days
|
|
Canada
|
Standard
|
Over $150 USD
|
30.00
|
7 - 14 Business Days
|
|
Canada
|
Standard
|
Under $150 USD
|
$30.00
|
7 - 14 Business Days
|
|
Rest of World
|
Standard
|
N/A
|
$30.00
|
7 - 14 Business Days
|
Got a Query?
For assistance with your order, delivery, product inquiries, sizing, or style advice, please email us at customercare@venomemilio.com.au.
Import Duties & Taxes
Deliveries may be subject to local import fees or taxes, which are calculated by your local customs office and are subject to your country’s policies.
-
Customer Responsibility: The customer is solely responsible for any additional costs. These costs will be charged through the courier service, and the order can only be received once payment is made.
-
Refused Deliveries: If a delivery is refused, the cost of the original and return shipping will be charged to the customer and deducted from any potential refund.
-
Thresholds for Imported Goods: Some countries may have a minimum threshold for imported goods. For larger orders, we recommend checking these requirements with your local customs office.
For more information, please contact your local customs office.
